FAQS

When you place your order you will receive a shipping confirmation email. You can find your tracking number in that email or by signing into your account on www.babylisspro.com.

Out of stock items are not available for ordering at this time. We're sorry for any inconvenience this may cause.

Your order may still show as processing or there may have been a discrepancy in our inventory that has caused a delay in shipment. Keep in mind that sometimes, in rare cases; it can take up to two days for an order to process.

We're sorry for any inconvenience this may have caused. If you have any questions please contact customer service at feedback@babylisspro.com or by phone at 833-CONAIR5 (833-266-2475).

There are a number of reasons your credit card may have not been authorized when attempting to make a purchase on our website, including:

  • You entered an address that is NOT associated with the billing address of the credit card you’re trying to use. It’s possible you may have misspelled your billing address or put your billing address on the incorrect line. Please check your information to make sure it is accurate.
  • You entered your credit card information (credit card number, expiration date and/or CVV number) incorrectly. Please double check the information entered to make sure it is accurate.

If you have any questions please contact customer service at feedback@babylisspro.com or by phone at 833-CONAIR5 (833-266-2475).

We do not ship outside the US at this time.

Our warranties vary based on which product you select. Warranty information is found on the product pages. Warranty information is also located on the Instruction Booklet inside each product box.

Unfortunately, we can’t cancel or modify any orders after 24 hours. We’re so sorry for any inconvenience this may cause.

After your order processes, you should expect it to be delivered by UPS in approximately 3–5 business days—unless you selected an expedited method of shipping.

We're sorry for any inconvenience this may have caused. If you have any questions please contact customer service at feedback@babylisspro.com or by phone at 833-CONAIR5 (833-266-2475).

Please contact customer service for any product malfunctions through email at feedback@babylisspro.com or direct phone at 833-CONAIR9 (833-266-2479).

At this time you can purchase products exclusively at through our online store or through our authorized distributors nationwide.

Please contact the BaBylissPRO Customer Service Department at feedback@babylisspro.com or by phone at 833-CONAIR9 (833-266-2479).